Accessibility Statement

1. Introduction

The Best Western Premier Hotel Villa Stokkum is committed to making its website and mobile applications accessible in accordance with legal requirements. The accessibility requirements result from the Accessibility Act (Barrierefreiheitsstärkungsgesetz, BFSG), in particular from § 14 BFSG in conjunction with § 3 para. 1 BFSG, as well as the underlying Ordinance to the Accessibility Act (Barrierefreiheitsstärkungsgesetz, BFSGV). The specific technical measures are based on the guidelines of the Web Content Accessibility Guidelines (WCAG) version 2.2 with conformity levels A and AA. This accessibility statement applies to the website villastokkum.de.

2. State of accessibility

This website is partially accessible, as not all requirements are fully met.

3. Non-accessible content

a) Technical barriers:

• Wrong or missing HTML structure: The page structure sometimes uses heading levels without a preceding logical order . This makes navigation within the content difficult, especially for users of assistive technologies. We will fix this.
• Some content, such as embedded maps (Google Maps) or image galleries, is opened on our website in so-called „lightboxes“. These interactive windows are currently not fully accessible. We are working on making these functions accessible in the future. As a transitional solution, we also provide all content (e.g. addresses, directions, captions) in text form or send these on request.

b) Content barriers:

• PDF and Office documents not accessible (missing tags, poor structure, non-accessible tables).
• Language mix on the website: Some sections contain English terms without the language being correctly marked up in the code.

c) Unreasonable burden:
According to Article 5 of Directive (EU) 2016/2102, an exception due to unreasonable burden may be invoked for certain content. Despite our efforts, it is currently not possible for us to offer the following content completely accessible:

• Older PDF documents and Office files:
  Many PDF documents and Word files published before June 18, 2025 are not accessible. These documents sometimes contain missing structures, insufficient alternative texts for images or complex tables, which cannot be revised at short notice without additional resources.

New documents will be provided in an accessible format if possible.

If you require a specific document in an accessible version, please contact us.

3a. Further information on the accessibility of the service

1. general description of the service

The Best Western Premier Hotel Villa Stokkum is a 4-star conference hotel with historical charm in Hanau-Steinheim, close to the old town. The hotel offers 135 air-conditioned themed rooms (“Grimm” or ‘Tabak’), a stylish restaurant, the “BEE bar”, an event garden with a boules court and a modern fitness studio (“Sky Gym”). It is aimed at business travelers, conference guests and those interested in culture. Villa Stokkum combines modern facilities with baroque flair and offers an excellent infrastructure for events and e-mobility - including 8 Tesla Superchargers and other e-charging stations.

2. descriptions and explanations of how the service is provided

1. Booking and reservation:
   Bookings are made via a structured online interface with options for room category, length of stay and additional services. Offers for conference packages and weekend specials are available.

2. Check-in and stay:
   Reception is staffed around the clock. Guests are welcomed personally and receive information on rooms, breakfast, restaurant and leisure activities. The hotel bar and the event garden invite you to linger.

3. Conferences and events:
   The hotel has three separate conference areas with state-of-the-art technology, including a baroque hall, group rooms (“Gewölbe”, ‘1665’) and the “Sternfels” room in the historic roof truss. For larger events, the “Zehntscheune” event location with space for up to 200 people is available - just a 3-minute walk away.

4. Additional services:
   Bookable services include a fitness room, library, laundry, ticket service and parking spaces (incl. coach parking). For e-mobility, 8 Tesla Superchargers (up to 250 kW) and additional 22 kW charging stations are available.

5. Online information:
   All information on rooms, prices, services and mobility options (e.g. barrier-free rooms, pet-friendliness) is clearly presented on the website.

4. Creation and review of this declaration

This declaration was created on July 26, 2025.

Methodology of the test:
Self-assessment (internal tests with different browsers and keyboard navigation) and as partially automated tests with WAVE.

5. Feedback and contact details

If you notice any deficiencies regarding the accessibility of our website or if you require information on non-accessible content, you can contact us:

Best Western Premier Hotel Villa Stokkum
Steinheimer Vorstadt 70
63456 Hanau
Deutschland
E-Mail: info@villastokkum.bestwestern.de
Telefon: +49 (0)6181-6640

If you require content or documents in an accessible version, we will provide these to you on request within a reasonable period of time.

6. Conciliation procedure

If you are of the opinion that this website is not accessible, you can inform our office or person named in section 5. If you do not receive a satisfactory response from us within six weeks, you can contact the relevant dispute resolution body:

Barrier-free Information Technology Enforcement and Monitoring Body
Hessian Ministry for Social Affairs and Integration
Headquarters: Gießen Regional Council
Prof. Dr. Erdmuthe Meyer zu Bexten
Representative of the Hessian State Government for Barrier-free IT and Digital Participation
Head of LBIT - State Competence Centre for Barrier-free IT
Head of the Enforcement and Monitoring Body
Head of the Market Surveillance Body in accordance with the BFSG
Landgraf-Philipp-Platz 1-7
35390 Gießen
Phone: +49 641 303 - 2901
Email: Durchsetzungsstelle-LBIT@rpgi.hessen.de

Code of Conduct

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Accessibility Statement